At Zepix, we stand by the quality of our product and offer a 7-day refund policy for all purchases. If you are not satisfied with your purchase, you may request a refund within 7 days of the transaction date.
Refund requests must be made within 7 days of purchase.
The refund will only be processed if a valid reason is provided, such as technical issues preventing usage or dissatisfaction with the product.
Refunds will not be issued for change-of-mind purchases after access to the product has been granted.
Any misuse, abuse, or violation of our terms of service may void your refund eligibility.
To request a refund, please contact our customer support team at hello@zepix.io or through our official support channels listed on our website. Include the following details in your request:
Order ID
Date of purchase
Reason for refund request
Refunds will be reviewed and processed within 7 business days upon approval.
Approved refunds will be issued to the original payment method.
Processing times may vary depending on your payment provider.
If you have made a duplicate payment in error, you are eligible for a full refund of the duplicate transaction. Please provide:
Proof of duplicate transaction (e.g., payment receipts, transaction IDs, or bank statements)
Date of the duplicate charge
Contact details
We will verify the duplicate payment and process the refund accordingly.
We reserve the right to modify this refund policy at any time. Updates will be communicated via our website or email. It is your responsibility to review this policy periodically.
If you have any questions or concerns regarding our refund policy, please reach out to our support team for assistance.
Thank you for choosing Zepix!
